Your orders are prepared with care, in order to protect your products as well as possible. Fragile products or products that are likely to be folded are specifically packaged.
Your shipping costs, when you pay for them, are kept to a minimum. They include packaging, handling and postage. We advise you to group your items in one order to save on shipping fees.
For all products delivered without a signature, we cannot be held responsible for the deterioration or loss of the package. We will also not be able to undertake research on your behalf. Only the choice of a delivery in pick-up point or at home against signature will engage us in the responsibilities of your package until its receipt in person. Once signed for, we will no longer be responsible for your package and you attest to its good reception.